Edit your User Profile
Looking to edit your name in the system or change your password? You've come to the right place! To access these settings, navigate to your business name in the top-right > Settings > User Settings > select User Profile. Here you can change your name and change your password.
*Note: if you are a user of multiple BrandBot accounts, this will change your password to access all of these accounts.
Manage your Notifications
Notifications are a great way to stay on top of your to-do tasks in BrandBot, as well as to ensure you are aware of any incoming SMS messages. To turn on/modify your notifications, navigate to your business name in the top-right > Settings > User Settings > select Notifications.
*Note: Each user on the account will need to set up notifications for their account individually. If you'd like other teammates to mirror your settings, they will need to log in under their own credentials and set up their user notifications accordingly.
Under Notifications, you will see two notifications options to alert you by email when...
a task, phone call reminder, or scheduled email is assigned to you.
To learn more about task management in BrandBot, check out this article.
there is an unread SMS in the inbox
To learn more about SMS in BrandBot, check out this article.
If you turn on notifications here, you will receive these notifications by email to the email address you use to log in. If you have notifications turned on and are not receiving these emails accordingly, please check your spam/junk folders to see if they are being filtered there.
