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Can the referral program be turned on/off for specific locations?

Managing Referrals for multi-locations

Written by Jason Wiese

If you have multiple locations, referrals can be turned on/off on a location-by-location basis. The referral configuration will be the same for all active locations.

After your referral program has been published, go to HQ settings. Use the Opt-In Status toggles to turn the program on or off.

Interested in Referrals? Contact support or your CSM.

Opt-out locations will see the referral tab in the mobile app, but it will state "Referrals are not available at this location."


Child Location View

From each child account location, they will be able to view:

  • Insights

    • Referral insights: Overview of referral performance, including links shared and successful referrals.

    • Referral activity: Referrer, referred friend, status, and next activity.

    • Referral revenue: Revenue generated from referrals when the goal is a purchase.

    • Top referrers: Members generating the most referrals.

  • Program Details: A view-only version of the referral program configured by HQ

    • Program status for their location

    • Referral goal

    • Purchase qualification, when applicable

    • Referrer reward

    • Friend reward

    • Program description

Child accounts cannot edit or change the referral program configuration. Program management remains at the HQ level.

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