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What is a loyalty promotion?

Increase motivation to earn by creating promotion periods. Promotions will multiply the points a customer typically earns within a designated timeframe.

Jason Wiese avatar
Written by Jason Wiese
Updated this week

Promotions in your loyalty program boost motivation by creating limited-time periods during which members can earn points more quickly. These multipliers encourage customers to visit more frequently, try new classes, and become more engaged with your business.

Create a promotion under > Loyalty > Promotion > Add Promotion.


Promotion Settings

For each promotion, fill in the following fields:

  • Promotion Name

  • Start and End Date

    • The promotion will not show in the app until the start date.

    • Once a promotion has ended, you can not edit it.

  • Description

    • Include the multiplier information

  • Multiplier: Enter a multiplying factor to accelerate earnings. EX: enter 2 for 2x multiplier.

  • Image (optional): 1200px by 800px image.


Customer View

The customer will see the promotion in your mobile app, including

  • Name

  • End Date

  • Description

  • Image

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