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How do I manage users and their permissions?

How to add users to your Xplor Growth account.

Written by Lauren Everett
Updated this week

Add New Users

To add a new user, navigate to the gear icon in the top-right and select Settings.

Click Team underneath Company Settings

Add a new Team Member in the top-right.

Input the required information:


User Permissions Levels

  • Creator

    • Scope of Access: A Creator has limited access to features within Xplor Growth. This role focuses on creating and utilizing the platform's main tools, including:

      • Creating emails

      • Designing automated campaigns

      • Building landing pages

    • Restrictions: A Creator cannot access team settings, billing information, or manage other users.

  • Manager

    • Scope of Access: The Manager role encompasses all capabilities of a Creator, with the additional privilege of accessing billing settings.

    • Restrictions: Like Creators, Managers cannot manage the team (e.g., adding or removing users).

  • Admin

    • Scope of Access: Admins have full access to all Xplor Growth features and settings. In addition to the capabilities of Managers and Creators, Admins can:

      • Manage team settings (e.g., add or remove users)

      • Access and modify billing information

    • Best for: Users who need administrative control over the team and platform settings.

After entering all required information, click Invite. The new team member will appear in your Team Members list. Their status will show as Invitation Sent until they accept the invite.


HQ Team Member Users

If a team member needs access to multiple locations within your franchise, you can add them as a team member at the HQ account level. This gives them access to all connected locations, without needing to be added to each one individually.


Edit or Remove Users

To edit or remove a user, go to Settings > Company Settings > Teams. Find the team member and click Option in their row. There you will have two options:

  • Change Permissions: This will allow you to change the team member's access level.

  • Remove from Team: This will permanently remove this team member from the account, so they will no longer have access.

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