Has an Active Credit Package targets any customer with a credit package that has not yet reached its expiration date. This condition tracks credits based on completed check-ins, not reservations.
For example, if a customer buys a 5-pack on Monday and reserves 4 classes right away, Mariana Tek still considers all 5 visits available until the customer actually checks in.
Even if a package shows in the “Expired” tab of a customer profile (because all credits have been used), the system still treats it as active until the expiration date passes.
How to use it
In an automation: Retarget customers who are running low on credits.
For example, set Visits Remaining = 1 without filtering on package type to reach anyone with just one credit left, or apply a specific package filter to narrow your audience.
In a segment: Create a list of customers with exactly one visit remaining. You can then send them a one-off promotion to encourage them to purchase another package.