Notifications are a great way to stay on top of your to-dos in Xplor Growth and ensure you are aware of incoming SMS messages.
To turn on/modify your notifications, navigate to Settings > User Settings > Notifications.
Under Notifications, you will see two options to receive email alerts when...
A task, phone call reminder, or scheduled email is assigned to you.
To learn more about task management, check out this article.
There is an unread SMS in the inbox.
To learn more about SMS, check out this article. To enable notifications, check the option labeled "Be notified when I have an unread SMS in my inbox." To disable notifications, uncheck the same option.
If you turn on notifications here, you will receive these notifications by email to the email address you use to log in. If you have notifications turned on and are not receiving these emails, please check your spam/junk folders to see if they are being filtered there.
Question: When are the task, phone call reminder, and email notifications sent?
Answer: Xplor Growth currently sends an email notification when a task, phone call reminder, or scheduled email is assigned to a team user, not when the task reaches its due date. This distinction is important when troubleshooting reports such as: > “I received an email when the task was created, but I didn't receive another email when the task became due.” That is currently expected behavior.
Notification settings are user-specific. Each teammate must log in to set their preferences, and must be configured separately for each site location.