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How do I troubleshoot why certain contacts were or weren't included in my auto-campaign?
How do I troubleshoot why certain contacts were or weren't included in my auto-campaign?
Lauren Everett avatar
Written by Lauren Everett
Updated over 2 years ago

If you suspect certain contacts are missing from your auto-campaign or are included in your auto-campaign when they shouldn't be, refer to the condition details in the chosen segment.

Note that when there are two or more conditions for a given segment, the selected conditions become an "and" statement.

For example, in the example below, the list will only include contacts who have at least 1 visit remaining for the 10 Premium Credit Credit package AND who have a future reservation scheduled within the next 7 days.

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