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Is there a way to mark a read SMS as unread if it’s accidentally opened?
Is there a way to mark a read SMS as unread if it’s accidentally opened?

No, there is not an option to mark a SMS unread if it was opened.

Lauren Everett avatar
Written by Lauren Everett
Updated over a week ago

No. If a team member accidentally clicks on an SMS text message and wants to mark it back as an unread message (so they can respond later), they can use the following workaround: Create New > Task > assign it to the user.

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