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If a Contact is manually uploaded and then later on they make a profile in the booking platform with the same email address, will the profiles be combined?
If a Contact is manually uploaded and then later on they make a profile in the booking platform with the same email address, will the profiles be combined?

Yes, profiles will be combined if the same email address is used.

Lauren Everett avatar
Written by Lauren Everett
Updated over 5 months ago

Yes, as long as the email address that was manually uploaded for the contact is the EXACT SAME as the email address that is used to create a profile within the Booking Platform, the two accounts will be combined into a singular Contact so that purchases, reservations, etc. from the Booking Platform can be tracked on the Contact's Timeline.

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