Challenges are used to motivate customers to participate in studio-wide activities.
To create a studio Challenge, navigate to Gamification within Xplor Growth > Challenges > Create New.
Challenge Details
Input your Challenge details into the provided fields.
Title: Will be displayed to customers within the mobile app
If the Challenge will be filtered for a specific location, we recommend adding the location to the Title
Start and End Date: When the Challenge will start and end
There are no limitations on how long a Challenge runs.
# of Classes: How many classes a customer must take to complete the Challenge
Challenge Class Types: Filter that specifies which classes count towards the Challenge
If none are selected, all Class Types will be included in the Challenge
Challenge Location: Filter that specifies which location classes count towards the Challenge
If none are selected, all location classes will be included in the Challenge
The Challenge Location Filter does not restrict which location can see the challenge in the mobile app. The Challenge will be displayed for all locations.
Challenge Instructor: Filter that specifies which Instructor's classes count towards the Challenge
If none are selected, all Instructor's classes will be included in the Challenge
Book Button URL (Web): Used for a redirect URL on the web experience
This is not supported on the mobile app.
As of February 2024, we have not updated the web experience. We do not intend to continue to support this experience.
Progress Design
Punch Cards provide a more visual progress-tracking experience. We recommend using this for Challenges with 20 or fewer classes.
Progress bar tracking is an efficient method to track progress for large-scale Challenges
Challenge Description: Public-facing description of the Challenge
This should include any filtering that has been applied such as Class Types, Location, or Instructor.
Status Indicator: Makes a Challenge visible to your customers.
This does not control when a Challenge starts. If you wish for people to enroll before the Challenge starts, set it to active. Classes will only begin to count after the start date.
Once a Challenge has ended, we recommend keeping the Challenge active so studio members can go back and see their participation.
When all details are completed, click Save.
Challenge Filter Initiatives
Here are some ways to use the Challenge Filters to support studio initiatives:
Challenge Class Types
Challenge Class Types are a great way to encourage customers to try a new fitness modality or increase utilization of a Class Type that isn't having as much traction. The more Class Types customers take, the less likely they are to leave your studio as you provide them with variety to achieve fitness.
Challenge Location
Challenge Location can be used to encourage participation in a new studio opening. Another option is to run Challenges against other locations by creating multiple Challenges specific to a location to see which location is the most engaged.
Challenge Instructors
Use the Challenge Instructors filter to introduce new instructors, spotlight an instructor, or have competitions across instructor groups.