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Authenticating your Sending Domain

Custom Email Domain Authentication

Stephanie Parks avatar
Written by Stephanie Parks
Updated over a week ago

Major email providers like Google and Yahoo had announced a domain-based message authentication requirement for anyone sending emails, this includes any business using Xplor Growth.

The change encourages more secure standards regarding bulk email sends to reduce the spam threshold and allow for a better customer experience overall.

You can check out Google and Yahoo's individual announcements for full details on this change.


What You Need to Do

You will need to setup DMARC authentication for your sending domain in your DNS provider which may require assistance from your web developer as steps vary by provider.

We've teamed up with IPStudio to offer all Xplor Growth clients an authentication service for $29. They've also provided this handy reference guide for demystifying DMARC policies.

If you're interested in utilizing this quick and easy service, please complete the intake form via the button below:

If you choose to complete your authentication manually, follow the detailed instructions below for recommended DMARC rollout.

First, you'll need to reach out to our Xplor Growth Support team to request the necessary values to complete the authentication and confirm the sending domain you wish to use.

Feel free to use the following template:

"Hi Xplor Growth team,

I'd like to get started with authenticating my sending domain, can you kindly generate the necessary TXT records for my web developer to install? We'd like to authenticate the domain using [insert domain here]."

Only one authenticated domain is needed if you have multiple accounts using the same domain. If you have multiple email domains you wish to send from, eg xplorgrowth.com or xplorgrowthsales.com you will need to verify both domains.

How to Setup DMARC:

  1. Log in to your DNS hosting provider's management console.

  2. Find the page to add a DNS TXT record.

  3. Select the TXT Record Type.

  4. Enter _dmarc as the Host Value.

  5. Enter the DMARC record you aqcuired from ated in the TXT Value box.

  6. Save the DMARC record.

  7. Validate the DMARC setup.

For further guidance, please refer to this step-by-step guide:

Once you've setup your DMARC, please let Support know so we can complete the authentication.


What if No Action is Taken?

Without DMARC authentication, emails from your Xplor Growth account will appear from an Xplor Technologies no-reply email, rather than your own individual domain. It is crucial that you complete the necessary steps by the July 1st, 2024 deadline to ensure your communications are properly sent from your individual brand and domain!


How to Add DMARK/DKIM/SPF for Common Email Providers:

Below are helpful resources to understand what the process of email domain authentication entails and the information you will need for common email/web hosts. If you need assistance, IPStudio can do this for you for $29. Complete this form:

GMAIL

OUTLOOK

YAHOO

How to Manage DNS Records with Common Domain Providers:

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