Skip to main content
All CollectionsFranchise Fee PortalPayments
Tracking Changes in Agreement and Fee History
Tracking Changes in Agreement and Fee History
Stephanie Parks avatar
Written by Stephanie Parks
Updated over 4 months ago

Contents


Overview

Within each fee agreements, you will find a detailed record of all changes made including the addition, deletion, modification of fees, and the modification or cloning of an agreement.

Tracking changes adds a layer of transparency, ensuring that all parties are aware of any changes made.


Where to View History

When clicking into any fee agreement, you will see a + Fee History button at the bottom of each fee and a + Agreement History button at the bottom of the Fee Agreement.


Types of Changes that are Tracked

  1. Adding a Fee

  2. Deleting a Fee

  3. Modifying a Fee: Changing the details of an existing fee (amount, rate, billing cadence, etc.).

  4. Cloning an Agreement: Creating a duplicate of the existing agreement with or without modifications.


Tracked Changes

1. Adding a Fee or Creating a New Agreement

When a fee is added to an agreement or a new agreement created, the following details are recorded:

  • Date of Addition: The date and time when the fee was added.

  • Type: Add

  • Fields: Agreement Information such as start date, end date and name. Fee details such as Fee name, type, start date, end date, billing cadence, fee amount, etc.

  • New Values

  • User: The user who took the added the fee.


2. Deleting a Fee

When a fee is deleted from an agreement the following details are recorded:

  • Date of Deletion: The exact date and time when the fee was removed.

  • Type: Delete

  • Fields: Agreement Information such as start date, end date and name. Fee details such as Fee name, type, start date, end date, billing cadence, fee amount, etc.

  • Old Values

  • User: The user that removed the fee.


3. Modifying a Fee

When a fee is modified on an agreement, the following details are recorded:

  • Date of Modification: The date and time when the fee was modified.

  • Type: Modify

  • Fields: Agreement Information such as start date, end date and name. Fee details such as Fee name, type, start date, end date, billing cadence, fee amount, etc.

  • New Value: The current details of the fee after having been modified.

  • Old Value: The original details of the fee before modification.

  • User: The user who modified the fee.


4. Cloning an Agreement

When a fee agreement is cloned, the original and new agreements have a record of the clone.

  • Date of Cloning: The date and time when the agreement was cloned.

  • Type: Clone

  • Fields: Agreement Clone

  • New Value: The new Agreement's name.

  • Old Value: The original Agreement's name.

  • User: The user who cloned the fee agreement.

Note: This is a new feature that began tracking history as of July 2, 2024. Any agreements that were created and/or modified prior to this date do not have tracked fee/agreement history. Any changes going forward to these agreements will be tracked.

Did this answer your question?