Your sending profile and email footer are key client-facing elements that appear on every email sent from Xplor Growth. They are part of your brand, letting your audience know who the email is from and providing a way for them to reply.
To access your email settings, navigate to your business name in the top-right > Settings > Emails.
Authenticating your Domain
Before sending emails, you must authenticate your domain (for example, @yogastudio.com
). This allows Xplor Growth to send emails on your behalf and helps prevent them from being marked as junk.If your domain hasn’t been verified yet, please follow these steps.
Your sending email address cannot be a yahoo.com or gmail.com email address, as these email domains cannot be verified. Instead, you will need to set up a custom professional email address with your domain.
Verified Emails
To set up your Default Sending Profile, you will need to verify the email address(es) you'd like to send from. The first user set up in your account will automatically be added as a verified email address to send from.
An email doesn’t need an Xplor Growth user account to be verified. For example, you can verify an instructor’s email to send messages from it without giving them access to the platform.
To add a new verified email address, click Add another verified email address. The owner of the email address will receive a confirmation email and complete a quick verification process.
Default Sending Profile
After verifying your email addresses, set up your Default Sending Profile. This email will automatically be used for all emails sent from Xplor Growth, though you can still choose a different verified address for individual messages.
To change the email in your Default Sending Profile, update it and click Apply to Existing Items to update any scheduled emails. If you skip this step, the change will only apply to new emails created going forward.
Transactional Emails
Transactional emails have different settings than marketing emails - click here for instructions on how to update your email address in Transactional Emails.
Footer Settings
Your Footer provides important information to your clients - where to find you! Similar to the Default Sending Profile, this will automatically populate at the bottom of any emails you are sending from Xplor Growth.