To resend the required waivers, you will have to activate the Re-opening Waiver feature. This feature will automatically send your required waiver to clients an hour before their next class if they have not yet signed.
Before setting up the Re-opening Waiver please make sure the Livestream Manager is turned on by clicking the "Turn on for my account" button.
Note: This feature is currently only available to Mariana Tek customers.
Setting Up and Activating the Re-opening Waiver Feature
1. In the top navigation bar, navigate to Automation> Livestream Manager.
2. In the left-hand menu, click Re-opening Waiver.
3. You will see an option to enable this feature. Click Yes, send an email. '
4. Once you select this option, a dropdown will appear where you can select the email template you'd like to send to clients with this feature. If you haven't created and saved your waiver email template yet, you'll need to do so by creating a scheduled email that includes the link to your waiver and saving it as a template. Once you've saved your email as a template, you will be able to select it in the template dropdown. Click Save after making your selection.
Note: If edits to the waiver email template are made post enabling the Re-opening Waiver, you must come back to the Livestream Manager and resave the template in the "Re-opening Waiver" section, even if the edits were saved over the existing template. If a new waiver email template is made, you will need to come back and choose that new template name.
5. Next you will navigate to Set Up on the left-hand side. You will then see an option for "Send an hour before class" you will hit the check box right next to that as seen below. You do not need to select the "send an email" option since that was already done on the re-opening waiver tab.
6. Back on the Class Schedule page lastly turn on, enable Livestream Manager Reminder.
Now that the Re-opening waiver feature has been enabled, anyone registered for the classes that have not filled out the required waiver will receive an email an hour before class to fill the waiver out.
Please note: If you also select the 'Send an Email' box under the 'Send an Hour Before Class' box, the waiver will continue to be sent to all clients, regardless of their waiver signed status.
For more information on the Livestream Manager please check out this article!