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How to: Two-Way SMS

Communicating personally with your clients has never been easier!

Vicky Vasso avatar
Written by Vicky Vasso
Updated over 6 months ago

Xplor Growth's texting feature allows two-way conversations between you and your clients. You can access your SMS conversations in a few places:

A Client's Contact Profile

If you just want to see your SMS conversation with a particular client, you can access this through their Contact Profile.

  • Navigate to Contacts and search for the Contact

  • Enter their profile and click SMS Chat, between Timeline and Documents

*Note: Texting an individual contact will only be accessible for those who have valid phone numbers on file in their Contact Profile and are subscribed to SMS

SMS Inbox

If you'd like to have visibility to all of your SMS conversations, past and present, you can access this in the SMS section

  • Navigate to the small chat icon in the top-right of your BrandBot screen

  • Click into this and scroll through your conversations here

The Xplor Growth iOS App

If you'd like to access and have visibility to your SMS conversations on the go, download our iOS app, "BrandBot," from the App Store!

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