Xplor Growth

Communicating personally with your clients has never been easier!

How do I use the SMS inbox?

You cannot a text reply to customers currently.

No, SMS must come from the phone number assigned to the account by Twilio.

There is a maximum of 320 characters allowed per Twilio, the SMS provider for messaging.

You can view current text conversations on the Xplor Growth app.

Details on SMS texting through automations

Clients can unsubscribe and resubscribe to text messages by using select keywords

Find answers and get help from Intercom Support and Community Experts

Link, Press control-option-right-arrow to exit

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

Try using different keywords or checking for typos.

Track the progress of all tickets related to your company.

{assigneeName} needs more information from you

url(https://downloads.intercomcdn.com/i/o/iq56v6nc/595823/19b01085f9a1dad3c1d416e6d8e7/901fc4b997e2176c1a7b6ca5148e149b.png)