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How do I troubleshoot log-in issues?

Trouble logging into Xplor Growth? Follow these steps to reset your password, clear cache, or contact support for help.

Written by Lauren Everett

Having issues logging into Xplor Growth? This guide covers platform-wide outages, general troubleshooting, and advanced steps to help you resolve login problems. Try these steps.

  1. Ensure you are using Google Chrome as your browser

  2. Navigate to https://marketing-automation.xplorapps.io/login and click "Forgot your Password"

  3. Check your junk/spam folder for an invitation email

  4. Ask your studio admin or owner to resend your invitation, if applicable

  5. Clear your Google Chrome cache using these instructions

  6. Still unable to log in? Contact our Xplor Growth Support team for assistance.

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