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Xplor Transactional Email x Mariana Tek Templates and Descriptions

Full list of transactional email templates plus information on what each template is triggered by.

Stephanie Parks avatar
Written by Stephanie Parks
Updated over 2 weeks ago

Below you will find a full list of the Xplor Transactional Email x Mariana Tek templates and descriptions:

First Class Check-In

User has checked in for their first class

Guest Reservation Cancellation

User's Guest is notified that they have cancelled a reservation

Guest Reservation Confirmation

User's Guest is notified that they have confirmed their reservation

Guest Waitlist Cancellation

User is notified their guest has cancelled their waitlist reservation

Guest Waitlist Invitation Upgrade

User's guest is notified that they have been added to the roster from the waitlist

Guest Waitlist Upgrade

User is notified their guest has been added to the roster from the waitlist

Membership Autopay Failure

User's autopay membership has gone into payment failure

Membership Cancellation

User's membership has been terminated or reached its cancellation date

Membership Freeze

User's membership has been placed on a freeze

New Registration

User creates an account in Mariana Tek

Password Reset

User requests a Password reset

Purchase Confirmation

User makes a purchase, same as a receipt

Reservation Confirmation

User makes a reservation

Reservation Guest Invitation

User makes a reservation for a Guest

Reservation Guest Invitation Cancellation

User is notified that their Guest cancelled their reservation

Waitlist Addition

User is added to a waitlist

Waitlist Cancellation

User cancels reservation from waitlist

Waitlist Guest Invitation Cancellation

User's guest receives notification that their waitlist reservation has been cancelled

Waitlist Upgrade

User is upgraded from waitlist to roster

Customer Communication

User is sent a message via the class roster or the class is cancelled

Gift Card Notification

User is gifted an email gift card

Guest Waitlist Addition

User is notified their guest is added to the waitlist

Live Stream Invite

User is sent the link to the livestream class at the time of livestream invite send setting in Mariana Tek

Reservation Cancellation

User cancels their reservation

Waitlist Guest Invitation

User's guest receives notification that they have been added to the waitlist

VAT Invoice

2nd purchase confirmation email with a PDF attached for sales tax purposes. Only sends for locations that use tax-inclusive pricing

Chargeback

Email notification to your studio about a new chargeback filed

Purchase Agreement Signature

Purchase confirmation email with a PDF attached of the customer's copy of their signed purchase agreement

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