Transactional Messaging
Customize the emails and SMS messages sent to your clients
By Gabby and 4 others5 authors24 articles
- If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?
- Can I configure the timing of when transactional messages are sent?
- Can my business/staff be bcc'd on transactional emails?
- What if a client is not receiving transactional emails?
- Can I include promotional information in my transactional messaging templates?
- Who has access to view / edit transactional email templates?
- What happens if I have an error in the HTML code of my Transactional Email template?
- I sent myself a test transactional email—why is it blank / no variables are filled in?
- What variables are available for Mariana Tek in Xplor Transactional Email templates?
- Can Xplor Transactional emails be resent?
- How many times will Xplor Transactional Membership Autopay Failure be delivered?
- Why are contacts not getting an email when I use the "Message Class" feature in Mariana Tek?
- How can I prompt a client to set/reset their Mariana Tek Password?
- How do I resend a gift card email?
- How do I customize reservation confirmation emails based on the reservation's class type in Mariana Tek?
- When Mariana Tek sends a cancellation email, does it get the same branding and formatting as other transactional email templates?
- Can I disable email notifications for recurring membership charges?
- Where can I view outbound messages sent through the "Message Class" feature in Mariana Tek?
- Can merge tags be used in Transactional emails?
