If a customer opts out of updates and promotions, will they still receive transactional emails from the studio? | Xplor Growth Help Center

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If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?

If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?

Written by Stephanie Parks

Updated over a year ago

Yes! When customers opt out of email notifications for updates and promotions, they are opting out of marketing emails only.

Any transactional emails (i.e. reservation/waitlist emails, receipt emails, messages to the class, and etc.) will still be delivered to their inbox.