Skip to main content
All CollectionsTransactional MessagingTransactional Messaging: FAQ
If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?
If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?
Stephanie Parks avatar
Written by Stephanie Parks
Updated over a week ago

Yes! When customers opt out of email notifications for updates and promotions, they are opting out of marketing emails only.

Any transactional emails (i.e. reservation/waitlist emails, receipt emails, messages to the class, and etc.) will still be delivered to their inbox.

Did this answer your question?