Transactional Messaging: FAQ
By Gabby and 3 others4 authors19 articles
If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?
Can I configure the timing of when transactional messages are sent?
Can my business/staff be bcc'd on transactional emails?
What if a client is not receiving transactional emails?
Can I include promotional information in my transactional messaging templates?
Who has access to view / edit transactional email templates?
What happens if I have an error in the HTML code of my Transactional Email template?
I sent myself a test transactional email—why is it blank / no variables are filled in?
What variables are available for Mariana Tek in Xplor Transactional Email templates?
Can Xplor Transactional emails be resent?
How many times will Xplor Transactional Membership Autopay Failure be delivered?
Why are contacts not getting an email when I use the "Message Class" feature in Mariana Tek?
How can I prompt a client to set/reset their Mariana Tek Password?
How do I resend a gift card email?
How do I customize reservation confirmation emails based on the reservation's class type in Mariana Tek?
When Mariana Tek sends a cancellation email, does it get the same branding and formatting as other transactional email templates?
Can I disable email notifications for recurring membership charges?
Where can I view outbound messages sent through the "Message Class" feature in Mariana Tek?
Can merge tags be used in Transactional emails?