The Xplor Growth brand settings do not update the Transactional Email templates. Instead, the logo image needs to be edited or changed in an Xplor Transactional Email template. There are two ways to achieve this:
Method 1: Edit the email directly
While in a Transactional Email template, click Edit Email, then click inside the email header.
In a separate window, open the logo you wish to use, and edit the file to the ideal size (approximately 200 pixels wide, although you can use a larger or smaller logo if you wish). Type Ctrl+C to copy the logo.
Select the current logo, delete using the Backspace or Delete button on your keyboard, then type Ctrl-V to paste the new logo.
Click Save Template, then Go Back to see your changes reflected in the email template.
Send yourself a test email.
Method 2: Edit the HTML
If you have a web developer or coding experience, you can edit the HTML of the email to apply additional styling and reference a logo hosted online.
If you want to adjust your logo through an externally hosted file on your transactional emails, contact our support team and we can assist you.