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What does the NPS survey look like and what is asked?
What does the NPS survey look like and what is asked?

Detail of the NPS survey / landing page design and prompt.

Stephanie Parks avatar
Written by Stephanie Parks
Updated over a week ago

Please note, this product is currently in Alpha / Beta testing and cannot be modified from the default survey settings.

From your NPS survey, click the 'Content' tab from the left-hand navigation.

The prompt, numeric responses and your branding will automatically populate to form the survey email and landing page design.

Once a customer clicks through to the landing page, there is an open text field where they may add details and feedback as well as modify the privacy setting on their response.

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