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Net Promotor Score (NPS)
What does the NPS survey look like and what is asked?
What does the NPS survey look like and what is asked?

Detail of the NPS survey / landing page design and prompt.

Stephanie Parks avatar
Written by Stephanie Parks
Updated over a week ago

Please note, this product is currently in Alpha / Beta testing and cannot be modified from the default survey settings.

From your NPS survey, click the 'Content' tab from the left-hand navigation.

The prompt, numeric responses, and your branding will automatically populate to form the survey email and landing page design.

Once a customer clicks through to the landing page, there is an open text field where they may add details and feedback as well as modify the privacy setting on their response.

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