How do I review my NPS score and survey responses? | Xplor Growth Help Center

Xplor Growth Help Center

All CollectionsFeedback ToolsNet Promotor Score (NPS)

How do I review my NPS score and survey responses?

How do I review my NPS score and survey responses?

View your NPS Survey Overview

Written by Stephanie Parks

Updated over 7 months ago

Once your NPS Survey has been set live and you're ready to review responses, navigate to the NPS Survey's 'Overview' screen.

You can filter the responses shown by last 30/90/180 days or 'All time':

Beneath the survey sample, you will see your NPS score, and a count of the promoters, neutrals, and detractors:

Lastly, you will see feedback from individuals who have added comments to their submissions: