Skip to main content
All CollectionsTransactional MessagingTransactional SMS
What happens if a customer replies to a Transactional SMS?
What happens if a customer replies to a Transactional SMS?

Transactional SMS numbers are a no-reply line.

Stephanie Parks avatar
Written by Stephanie Parks
Updated over 9 months ago

At this time, Transactional SMS numbers are a no-reply line. If a customer replies, the message is not delivered to the studio nor is there a reply to the customer.

Did this answer your question?