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What happens if a customer replies to a Transactional SMS?
What happens if a customer replies to a Transactional SMS?

Transactional SMS numbers are a no-reply line.

Stephanie Parks avatar
Written by Stephanie Parks
Updated over 7 months ago

At this time, Transactional SMS numbers are a no-reply line. If a customer replies, the message is not delivered to the studio nor is there a reply to the customer.

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