A first timer or day before first class automation can be a powerful tool to start building a relationship with your client, ensure they feel comfortable and welcomed, and make life easier for your front desk staff and instructors!
Entry Rules
Future Reservation: Customers who have a future visit within the next 1 day
AND
Number of Visits = 0, All time
Goals
None required
Content
The following are content suggestions for this automation, but feel free to tweak to align with your brand and studio communications!
Email #1: What you need to know for class
Email #1: What you need to know for class
Timing: Send immediately after a contact enters this auto-campaign
Subject: Here's what you need to know for your 1st class at [%business_name%]!
Content:
Hey [%first_name | there%],
We’re looking forward to meeting you soon for your class at YOURSTUDIONAME! Are you ready for an amazing experience!? It’s going to be so great. 💥
Here are a couple of things to know before class:
What to bring
Where to park
Where the studio is located
If you have showers / lockers etc
How early to arrive
Link to our Waiver
If you have any questions, just reply back. See you soon!
- YOURTEAMNAME
SMS #1: Can't wait to meet you!
SMS #1: Can't wait to meet you!
Timing: Send immediately after a contact enters this auto-campaign
Content: Hey [%first_name | there%]! We have you booked for your first class at YOURSTUDIONAME! Please check your email for some important details, and remember to complete your waiver in advance at INSERTWAIVERURL. Feel free to text us at this number if you have any questions at all. See you soon! - YOURTEAMNAME
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