It is not always possible to import customer payment information when migrating to Mariana Tek. In this situation, you may wish to set up a marketing campaign encouraging your customers to add their credit card to their profile in Mariana Tek. One way of achieving this is by offering a complimentary class only for clients who successfully complete their profile.
Step 1: Set up a Single Drop-in in Mariana Tek
If you don't already have one, set up a Single Drop-in Credit Package at your regular price. Ensure the Penalty Fee is set to "Charge" - this will prompt the client to enter their credit card info to claim the class.
Step 2: Create a Discount Code
Create a discount code in Mariana Tek using the following parameters:
Discount Type = Discount Code
Discount Value = 100%
Products = Single Drop-in (or the name of your single class)
User Segment = Everyone
Discounted Orders Per Customer = 1
Step 3: Create a Landing Page
In Xplor Growth, create a Landing Page by navigating to Sales > Checkout Landing Pages > Create a Landing Page.
Set the Landing Page up with the following parameters:
For: Existing Customers
Selling: Credit - Single Drop-in (or the name of your credit package from Step 1)
Discount: Discount from Step 2
Click Save.
Under Appearance, customize the Name, Description, Button Text, and Color to match your brand voice.
Click Save.
Click Publish Page. Because the discount code was set up to only be used on one order per customer, and a customer can only purchase one item on a landing page, they will be restricted to getting one free class.
Optional Landing Page Settings
You can redirect your customers to your schedule page by adding a redirection link under Landing Page Settings
If you would like only certain customers to be able to access and purchase from the landing page, you can set Permissions via an Xplor Growth tag
If you would like the offer to be available for a limited time, this can be set under Permissions > Timing Restrictions
Step 4: Send an email to your clients with the Landing Page Link
Now that the landing page is set up, you can create a Scheduled Email to send to your existing clients encouraging them to take advantage of the free class offer (which in turn will require them to add their Credit Card information to Mariana Tek).
Below is a sample script, feel free to adjust it to match your brand tone and voice!
Subject: Get a Free Class on Us! 🙂
Hey [%first_name | there%],
As our way of saying thank you for your loyalty and patience as we navigate a new booking system, we'd like to offer you a single FREE drop-in, eligible for any of our group classes.
[GET THE OFFER] -> Link to your Landing Page
Team Your Studio