When you want to see how an email will look in your contacts' inboxes, you can test it by sending the email to your designated email address(s) from the email draft.
Navigate to an email and select Test Email.
Specify the recipient(s) of the test email > click Send.
You must fill out all of the email's details (ie. subject title) for the test email to successfully send.
Troubleshooting Test Emails
Why didn't my merge tag work?
If you are using a merge tag such as [%first_name | there%] in your email, it will not function properly in your test email, but it will work when the email is sent. If you wish to test this functionality, you can duplicate the email by making it a template and send it to a small segment that includes yourself.
Why didn't my test email send?
When a test email doesn't send despite seeing a banner that the email has sent, it's likely due to missing details such as the subject line or sender email address. Contact our Support Team for further troubleshooting.
Why did my test email go to my Spam inbox or appear as Unverified?
If your emails are always going to your spam or junk folder, it's possible your sending domain needs to be authenticated. Contact our Support Team for further assistance.