Gamification is a powerful suite of tools designed to increase customer engagement and motivate desired behaviors, such as increased bookings, social sharing, and spending. Using Gamification, your studio can create fun, rewarding experiences that drive customer loyalty and foster a sense of accomplishment.

For a video brief of the Gamification Suite, click here.

These features help customers build a strong sense of community with your studio create moments of recognition, and drive a desire for completion.

If your account does not have Gamification activated and you would like to request access, click on Gamification in the main navigation of Xplor Growth > Request Activation.

We will reach out to discuss the product and associated costs.

Once Gamification is activated, click on Gamification in the main navigation. You will be redirected to the login screen. An admin user with full brand access will need to log in.

After logging in, all users with access to an account with Gamification enabled will be able to access Gamification tools.

Gamification, unlike other Xplor Growth features, is designed to operate across your entire studio. When using Gamification, any changes will affect all locations associated with your studio, not just a single location.

For Franchise or Corporate Brands that wish to limit access, onboarding can configure Gamification so that only specific accounts (e.g., HQ users) have access. These users would be the only ones able to create Challenges, set Milestones, and view brand-wide reports.

If Gamification access is restricted, Milestones will still be visible across all locations, and Challenges will be seen by the locations designated for the Challenge.