Xplor Growth

Feedback survey emails will be sent from the same email address saved under your transactional email settings.

What email address do Xplor Growth Feedback (NPS and CSAT) surveys send from?

Feedback surveys are considered transactional messages and will be sent to customers regardless of their marketing opt-in status

Customers may choose to submit their feedback as public, private, or anonymous.

How to pause feedback surveys and prevent customers from receiving feedback prompts.

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