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Why isn't the package or membership I want to sell on my landing page not showing in the drop-down?
Why isn't the package or membership I want to sell on my landing page not showing in the drop-down?
Lauren Everett avatar
Written by Lauren Everett
Updated over a week ago

There could be a few reasons the package or membership you are looking to sell might not be pulling into your landing page drop-down:

  • Is the payment option active in your booking software? While payment options do not have to be public in your booking software, they do need to be active.

  • If you have multiple locations, is this payment option set up in your booking software to be sold at the particular location you are setting the landing page up for?

  • Did you just create this payment option in your booking software? BrandBot may need more time to sync this data.

Still not seeing the payment option? Please reach out to our team via our Support Chat.

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