When a customer has reached a loyalty status tier, there are a few ways to identify them:

When you create a status tier in your loyalty program, a matching user tag is automatically created in Mariana Tek. The tag name will be identical to the tier name.

As customers reach a tier, the corresponding tag is automatically added to their Mariana Tek profile. You’ll see it on their profile page and in the class roster.

If a customer later loses that tier, the tag is removed as well.

Segments can also be built using these tier tags. When creating a segment, use the Has a Mariana Tek User Tag condition and select the tier tag to target all customers with that status.

Under Loyalty > Loyalty Insights, you can view all customers that have reached a tier including:

Export to CSV to filter.

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