Transactional Messaging: FAQ
What variables are available for Mariana Tek in Xplor Transactional Email templates?
If a customer opts out of updates and promotions, will they still receive transactional emails from the studio?
Can I configure the timing of when transactional messages are sent?
Can my business/staff be bcc'd on transactional emails?
What if a client is not receiving transactional emails?
How do I set up new templates in Xplor Transactional Email?
Can I include promotional information in my transactional messaging templates?
Who has access to view / edit transactional email templates?
What happens if I have an error in the HTML code of my Transactional Email template?
What are transactional emails and when do clients receive them?
I sent myself a test transactional email—why is it blank / no variables are filled in?
Where do Xplor Transactional Email Variables pull from in Mariana Tek?
Can Xplor Transactional emails be resent?
How many times will Xplor Transactional Membership Autopay Failure be delivered?
Why are contacts not getting a email when I use the "Message Class" feature in Mariana Tek?
How can I prompt a client to set / reset their Mariana Tek Password?
Where can I view outbound messages sent through the "Message Class" feature in Mariana Tek?
How do I resend a gift card email?
How do I customize reservation confirmation emails based on the reservation's class type in Mariana Tek?
When Mariana Tek sends a cancellation email, does it get the same branding and formatting as other transactional email templates?
Can I disable email notifications for recurring membership charges?
Is there a way to see sent messages after using 'Message Class' feature?